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Server Infrastructure Upgrade

22.02.2023

Technical works server maintenance



We are launching a major upgrade of the server infrastructure. The maintenance will be carried out throughout Saturday, February 25, 2023. Thus, the MetaTrader 4 trading servers may not be available.

The update will allow the servers to work more stable and faster, which will positively impact your comfort …

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Server Maintenance Notice

16.02.2023

Technical works Trading platform

Kindly note that due to server maintenance, trading on all types of accounts will be paused on Friday, February 17, 2023, at 00:50 (Trading server time).

Server will be shut down for approximately five minutes, after that you can go on trading.

We are sorry for possible inconvenience!

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Maintenance Notification

10.02.2023

Technical works

Dear traders!

On Saturday, February 11, 2023, necessary maintenance will be made to MetaTrader 4 demo-server. Thus, trading on demo-accounts may be temporarily unavailable from 12:00 (UTC) to 17:00 (UTC). Please, take this into consideration for your trading operations.

We are sorry for the possible inconvenience caused!

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Scheduled Maintenance

25.10.2021

Technical works

Dear customers!

Due to scheduled maintenance GrandCapital services will be partly unavailable, today 10.25.2021 20:00-21:00 UTC. Please note that during the maintenance, the account page, WebTrader, and contests will be unavailable. Sorry for any inconvenience caused.

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Technical problems

01.11.2019

Technical works

Due to technical problems at our liquidity provider, we are having problems with our qoute stream. At the moment our technical team are working to restore the stability of the system. Please contact our technical support online chat if you have any questions.

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Website maintenance on June 19th

19.06.2019

Technical works

Due to scheduled maintenance, on June 19th from 9:30–10:30 GMT, temporary issues may arise in the operation of the website and the Private Office. Please take this information into account when planning your trading activity. If you have any questions, contact us via LiveChat on our website or submit a …

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Maintenance

14.02.2019

Technical works

We inform you that due to maintenance on the server there may be temporary problems with the display of information in the Private Office.

The opertion of the Private Office will be restored as usual by 3:00 PM (UTC).

We apoligize for the inconvenience.

Grand Capital team

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Changes in cryptocurrencies trading schedule on December 1st

28.11.2018

Technical works

Dear clients!

On December 1st, from 12:00 PM to 2:00 AM (server time), сryptoсurrency instruments will be unavailable for trading due to scheduled maintenance. Trading will be resumed upon the end of the maintenance.

Please, take this information into account when planning your trading activities.

Should you need any …

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Changes in operation of our phone support on October 8th and 9th

08.10.2018

Technical works

Due to scheduled maintenance at our web hosting service, today from 6:00 PM (GMT) to 11:00 PM (GMT) and tomorrow from 6:50 PM (GMT) to 11:00 PM (GMT) the client support via phone will not be available at Grand Capital.

If you have any questions or need assistance, contact us …

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ECN Prime quote stream is back to normal

31.01.2018

Technical works
Dear clients!
 
Quotes stream for Forex instruments at ECN Prime accounts has been restored and is now working normally.
 
If you have any questions, please call our tech support at +7 812 389-66-79 or use our online-chat.
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